R140 ACVM/Rental Claims Assessor - Glasgow

Up to £24,000 DOE - Internal Only - Fleet
Ref: 8169 Date Posted: Friday 31 Jul 2020
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Closing Date: 14 August 2020 


Monday to Friday 8.00am - 5.00pm 

We’re currently recruiting for an organised, Rental Claims Vehicle Assessor to work in ACVM, Glasgow.

Day-to-day duties

  • Examine vehicle images and termination docs of ACVM vehicles and provide costs of damage to be recharged to ACVM customer.
  • Liaise with Customers if required to obtain images of any damage and use Audacapture to obtain images of damage.
  • Estimate damage costs dependent on images obtained.
  • Determine fair wear and tear and impact damage and provide estimate costs of any impact damage.
  • Liaise with Rental claims and provide estimates and supporting evidence of repair costs to be recovered from COI insurers Third parties.

Essential skills

  • Estimating experience and background in Bodyshop/vehicle repair.
  • Knowledge of Audatex, Audalite and Audacapture systems.
  • Must be proactive and have ability to work on own or part of team and manage workloads.
  • Great communicator with excellent customer service skills.
  • Ability to listen and accurately relay information.
  • Strong telephone manner.