R502 Part Time Rental Advisor - Glasgow

£9.10 per hour - Internal Only - Rental
Ref: 8448 Date Posted: Wednesday 21 Oct 2020
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Closing Date: 03 November 2020

We’re looking for an organised and enthusiastic Part Time Rental Customer Advisor for our Car & Van Rental branch in Kilbirnie Street Glasgow.


Saturday 8.00am - 5.15pm, Sunday 9.00am - 4.15pm

As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied, permanent role will be flexible, organised and committed to providing a high standard of customer service at all times.

Day-to-day duties

  • Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
  • Using your brilliant communication and organisational skills to ensure your branch’s task list is actioned.
  • Handling customer complaints and queries.
  • Monitoring and controlling expenditure.
  • Running daily reports and ensuring they’re acted on.
  • Helping to promote the branch and keeping customer experience core to your focus.
  • Occasionally covering at other branches when needed.

Essential skills

  • Strong administrative skills.
  • Demonstrable ability to work effectively as part of a team.
  • Good communication skills.
  • The flexibility to work shifts on a rota basis, seven days per week, and cover other branches.
  • A full UK driving licence

Nice to have (but not essential)

  • Previous experience of working in the rental industry.